Return Policy

Shrubs and trees carry a 2 day return period and should be brought back in good condition. Other returns can be made within 30 days of the purchase date. Returns are only valid with product and receipt provided in store. Nonrefundable items include annuals, perennials, vegetable, herbs, roses, bags of mulch, and opened chemicals. We can also not accept refunds on broken items after purchase such as wind chimes, pots, or bird feeders. All sales are final on sale and clearance items.

Please view our Otte Guarantees and our FAQs for related information.